How do I request an Alpha task?
Simply reach out to your DevRel at Overwolf, they know all about the Alpha program and if they think your app's ready to be reviewed by the Alphas, they'll hand you the Alpha task request form and our team will take it from there. You can also reach out to the Alpha team directly via the 'Contact Us' section of this page, and we'll check with your DevRel for you :)
Who are the Alphas?
The Alphas are a growing community of passionate gamers, they're handpicked for their attention to details and ability to provide honest meaningful feedback. The Alpha community is managed by Overwolf on a private Discord server, where all Alpha tasks are posted and their related discussions are held.
How much time does a task take?
The average time we give the Alphas per each task is 5-7 days, learning from experience, there's more participance during weekends and this is the ideal time for a productive task. However, based on your needs, a task can last longer or end sooner.
Where can I talk to the Alphas?
Upon handing in an Alpha task request (with your Overwolf DevRel's approval), you will be invited to join the private Alpha Discord server, and get access to the relevant channels. You're more than welcome to hold discussions regarding your app, ask and answer questions or update the Alphas with any information needed during your task. Once your Alpha task ends, your channel permissions will change a bit, but you're free to either stay or leave the Alpha Discord server. Keep in mind you might have some follow-up questions after your task is done, or you wish to request for another task later on, so you're more than welcome to stay and hang out with us.
What kind of questions can I ask the Alphas in my app task?
We recommend asking the Alphas about their overall experience with your app, what they liked more or less, what did they find most useful and what they'd change, this will help you focus on the app features that gamers value the most. For your convenience, we have assembled a list of generic product-reviewing questions that you might find helpful, when you're given the Alpha task request form, you'll find it there.
In what form do I get the results of my Alpha task?
All results are organized into PDFs with all Alpha nicknames and are sent to your email. If you've had many questions that ask for a number on a scale, we'll crack the numbers and hand you a report in addition to the PDF. If the Alphas add any images or videos, you'll get access to those as well of course. If you wish to get the results in a CSV file, you can ask for that too.
What is my part in the Alpha task?
You ask for the Alpha task, fill out the form with details and questions you wish to ask, join our Discord to observe (and take part in, if you wish!) discussions during your app's task and eventually - get your results in a nicely organized PDF. That's it! This is a service we're providing at Overwolf simply because we wish to support your app, provide you with valuable feedback and help you achieve your goals, it's completely free on your end and we're rewarding the Alphas with virtual currencies.